Warranty Period
MOD
Within 90 days from the date of purchase shown on your invoice, or from the date of production if no invoice for reference.
TANK
Atomizer/atomizer coil/Drip are consumable products what are not within the scope of warranty once it is depleted. If there is quality issue when receiving the goods, please return without filling oil.
Disclaimer
Artificial damage and problems caused by misuse are not covered by warranty.
Any hardware cracking, modification is at your own risk, it will void warranty.
After-sales Support
• Please visit FAQ page for self-service to solve your problem quickly .
• If your problem not list in FAQ or it is not resolved after you operated as FAQ guidance, you have two choice to settle the problem:
A. You can click here to register your device, and upload your product problem description and screenshots. We will communicate directly with you via email
B. Please send email to [email protected] to seek help from Univapo after-sales service team.