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This product contains nicotine.Nicotine is an addictive chemical.
Atomizer/ Atomizer head
  • Q:
    How to remove the vape coil properly?

    A: When you unscrew the coil, please pay attention not to screw it at a slant angle.
    B: When coil has been used for a long time, you can use dry cloth or paper (with stronger friction) to unscrew if it is not easily unscrewed.

  • Q:
    How long does an atomizer last?

    The wire inside the atomizer has a service life. The service life of the atomizer varies according to different usage and frequency.

  • Q:
    How to clean the vape tank?

    Cleaning the vape tank on a regular basis could extend the atomizer’s service life. After cleaning, the parts should be dried and then installed, the core is not easy to dry, it is better not to clean the core.

  • Q:
    How to changing to other e-liquid?

    Clear the vape atomizer before changing to other e-liquid。When changing different flavors of e-liquid, it is necessary to clear the atomizer in advance, in order to prevent a variety of flavor residues and influence the vaping experience.

  • Q:
    How to maintain when not in use?

    Remove the atomizer from the mod when not in use and store it properly, in order to prevent the mod automatic vaping and burn the core. Keep the atomizer clean, do not store too much e-liquid in the atomizer and close the airflow hole.

  • Q:
    How to extend the service life of atomizer?

    It will lead to the deformation of the wire and shorten the life of wire if the metal wire is burned for a long time. When you vaping, you could shorten the burning time, and cool the atomizer, avoid long time burns.

  • Q:
    What you should do when you get a "Low Battery" or "Weak Battery" warning

    1. Normal circumstance: When the battery is lower than 30% electricity, then it will give a warning like "Low Battery" or "Weak Battery", then please try to charge it 2 hours or so.

    2. Abnormal circumstance: When the battery is more than 50% electricity, however, it still gives a warning like "Low Battery" or "Weak Battery", then please try to update it by firmware if there is:
    If the problem still exists, please try to contact us here:

  • Q:
    E-juice Sucking's Cause and Solution

    There are two factors that cause e-juice sucking.

    1. The condensate formed by the cooling of the vapor accumulates in the atomizer or the pod, and you will suck them when you vape.

    2. There is e-juice accumulation in the coil. In most cases this is caused by insufficient power of the device. Occasionally this happens when you press the fire button but do not vape. E-juice accumulation will not only cause the E-juice sucking, also you will hear the gollum or sizzle sounds when you are vaping.

    The solution is that, pull the atomizer or pod downwards to toss out the condensate or the accumulated e-juice, and then use the cotton rod to wipe off the excess e-juice inside and outside the drip tip.

    Moreover, if it is a problem of e-juice accumulation, in order to prevent the problem from happening again, remember not to hold down the fire key and not suck, which will not only cause e-juice accumulation, but also burn your coils. If you are using an adjustable MOD, check to see if the power matches the resistance of the coil. Proper power can make the e-juice atomized thoroughly.

  • Q:
    Have you ever experience that the e-liquid gets into your mouth when you are vaping? Here are possible causes and the corresponding suggestions & suggestions.

    Possible Causes of Vape leaking into the Mouth
    1.Vaping setting is improper
    2.Coil issues
    3.Sitting for a long time after refilling

  • Q:
    Suggestions&solutions for the vape leaking into the mouth

    Please try to vape at an appropriately high wattage which is recommended on the coil during vaping. It may encounter the leaking issue if the liquid on the coil hasn't been atomized on time with low wattage.

    Please do not set it for a long time since the cotton will absorb liquid and will split from the mouthpiece while you inhale it. In this case, please upside down the tank and shake the inside spare juice off.

  • Q:
    Leaking issues-Leaking from the bottom air flow hole

    Possible Causes of Vape Leaking from the Air Hole :
    Refilling the e-liquid in an improper way.
    Orings, refilling pad glass, and cotton is not in good condition.
    Vaping setting is improper.
    Coil issue.
    Sitting for a long time after refilling.

  • Q:
    Suggestions&solutions for the Vape Leaking From the Air Hole

    1. Before Vaping
    Make sure orings, seal and glass are all good and everything is tight. Use e-liquid to lubricate o rings during installation.
    When you use RBA coil, make sure you stuff the cotton in there really good.
    You can also take it all apart and screwed the coil into the base nice and then screwed the top bit on making sure it's all tight and make sure the seals are perfect

    2. When You Do the Filling:
    Make sure coil bottom capes are clamped all the way down and make sure air holes are closed when refilling.
    Make sure the atomizer has been cooled down while you refill the tank because the liquid flows faster when the atomizer is hot.
    Please finish the refilling as soon as possible.

    3. While Vaping:
    Please try to vape at an appropriately high wattage which is recommended on the coil during vaping. It may encounter the leaking issue if the liquid on the coil hasn't been atomized on time with low wattage.
    Besides, please close all the airholes when you do not use it.

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